Privacy Policy

Digihub Media Managers (“Digihub Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website, contact us or use our digital marketing services.

We may collect the following information:

  • Name, email address and mobile number
  • Company or brand name
  • Service requirements and enquiry details
  • Billing and business information
  • Social media, website or advertising account access provided by clients
  • Campaign leads, audience information and performance data
  • Resume and professional information submitted for job applications
  • Technical data such as IP address, browser type, device information and website activity

Please do not submit passwords, OTPs, banking PINs or other highly sensitive information through general website forms.

We may use your information to:

  • Respond to enquiries and quotation requests
  • Provide social media marketing, advertising, SEO, content, branding and website services
  • Manage client projects, campaigns and communication
  • Create proposals, invoices and reports
  • Process job or internship applications
  • Improve our website and services
  • Send service updates or promotional communication with your consent
  • Prevent fraud and maintain account security
  • Comply with legal and regulatory requirements

We may manage advertisements, landing pages, forms and lead-generation campaigns on behalf of our clients.

Where information is collected through a client campaign:

  • The information may be shared with the relevant client.
  • We process the information according to the client’s instructions.
  • The client’s own privacy policy may also apply.
  • Clients are responsible for ensuring that databases, contact lists and audience information provided to us have been collected lawfully.

We may share information with trusted service providers used for:

  • Website hosting and cloud storage
  • Email, WhatsApp and business communication
  • Analytics and advertising
  • Accounting and payment processing
  • Design, video production and technical support

We may also disclose information when required by law, a court order or government authority.

Our website and services may include links or integrations with platforms such as Google, Facebook, Instagram, LinkedIn, YouTube and WhatsApp.

These platforms have their own privacy policies. We are not responsible for how third-party platforms collect or use your information.

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system is completely secure, and absolute security cannot be guaranteed.

We retain personal information only for as long as necessary to:

  • Provide services
  • Maintain business and financial records
  • Complete recruitment processes
  • Resolve disputes
  • Meet legal and regulatory requirements

Information that is no longer required may be securely deleted or anonymised.

Subject to applicable law, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Updating of outdated information
  • Deletion of information that is no longer required
  • Withdrawal of consent
  • Unsubscription from promotional communication
  • Resolution of a privacy-related grievance

We may require reasonable information to verify your identity before processing a request.

We may update this Privacy Policy when our services, website practices or legal requirements change. The revised version will be published on this page with an updated date.